Cancellation & Refund Policy | रद्द और रिफ़ंड नीति — AspNovel

AspNovel Premium aur ASP Exam AI Premium ki Cancellation & Refund Policy: no auto-renew, 7 din me refund kab milega. रद्द करने और रिफ़ंड की नीति।

Last updated / अपडेट: 3 November 2026

This policy covers paid digital subscriptions sold by ASP (AspNovel / ASP Exam AI): AspNovel Premium and ASP Exam AI Premium. See all plans and prices on the Pricing page.

1. No auto-renewal

Every plan is a one-time payment for a fixed number of days. Nothing renews automatically and we never charge you again without your action.

2. Cancellation

You can stop using a plan at any time. Because plans do not renew, there is nothing to cancel in future; Premium simply ends on its end date. To close your account early, contact us with your ASP ID.

3. When you get a full refund

You can ask for a refund within 7 days of payment if:

• you paid but Premium was not activated / not delivered on your ASP ID;
• you were charged twice for the same order (double charge); or
• the payment failed but money was debited from your account.

4. When a refund is not given

Once Premium has been active and used for more than 48 hours, the payment is not refundable, except when Premium was not delivered as described. Partial refunds for unused days are not given.

5. How to request a refund

Write to abhiraj0711n@gmail.com or use the Contact page with: your ASP ID, the plan, the date, and the payment ID / UTR / transaction ID. We check every request within 2 working days.

6. How refunds are paid

Approved refunds go back to the original payment method (same UPI / card / bank account) within 5–7 working days. Your bank may take a little longer to show it.

7. Contact